Type the following command in the Start Search or Search programs and files box, and then press Enter: timedate. Do one of the following, depending on what happens when you click Continue: If your computer does not prompt you for a password, you are already logged on with an administrator account.
Click Start, and then click Run. Type the following command in the Run dialog box, and then press OK : timedate. Try to install or uninstall again. Click OK to close the Properties window. Try to install or to uninstall again. Fix that installation or update process was not completed successfully. The installation or update method doesn't run to completion There are several methods that can be used to install, to uninstall, or to update a program. The following are common methods that are used to install software: Insert the CD or DVD media, and then let the installation auto-start.
The setup file is typically one of the following: Autorun or Autorun. Method 3: Obtain a fresh version of the installation packageIf you tried to install from a CD or DVD, do the following: Check the software manufacturer's website for a more recent version of the software package.
Downloaded or copied installation files are corrupted Method 1: Copy the installation files to your computerCopy the installation files to a local hard disk on your computer or to other removable media. Method 2: Obtain a fresh version of the installation packageIf some time has elapsed between when you downloaded the package and when you tried to install it, do the following: Check the software manufacturer's website for a more recent version of the software package.
Programs that are currently running on your computer are interfering with the installation process Disable programs that might be interfering with the installation process. To do this, follow these steps: Click Start , type msconfig in the Search box, and then click msconfig.
Click OK , and then click Restart. Try running your software program installation. The following are common methods that are used to install software: Method 1: Use the uninstall option if available Click Start , and then click All Programs. Select the folder for the program that you are trying to uninstall, and then open the folder.
If there is an uninstall option, try using it. Enable MSI logging, and then read the. If you are considering uninstalling the program manually, be aware of the following: Before you use this method, make sure that you create a system restore point. Need more help? Expand your skills. Get new features first. A subscription to help make the most of your time. For up to 6 people. Premium apps. Try 1 month free.
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Submit and view feedback for This product This page. View all page feedback. In this article. If your computer does not prompt you for a password, you are already logged on with an administrator account.
Click Cancel two times to close the Date and Time dialog box. You are ready to fix the Windows Installer issues.
If your computer prompts you for a password, you are not logged on with an administrator account. Type the following command in the Run dialog box, and then press OK :. If the Date and Time Properties dialog box appears, you are already logged on as an administrator. Click Cancel to close the dialog box. If you receive the following message, you are not logged on as an administrator:.
After you've verified that you're logged on to your computer as an administrator, you can start troubleshooting Windows Installer issues. If the Windows Installer engine is corrupted, disabled, or installed incorrectly, this may cause program installation issues.
Use the following methods to identify any Windows Installer issues that may be causing problems when you install, uninstall, or update programs. If the MSI engine is working, you should not receive any error messages.
If you receive an error message, enter the error message text into a search engine such as Bing or Google to locate troubleshooting information about the issue. Click Start , type services. Right-click Windows Installer , and then click Properties. If the Startup type box is set to Disabled , change it to Manual. Right-click the Windows Installer service, and then click Start. The service should start without errors.
Click Start , type cmd in the Search box or click Run then type services. If the MSI engine is working, you should not receive any error messages, and a separate dialog box should open. This shows the MSI version. If the installer is not version 4. Click Start , click Run , type cmd, and then click Command Prompt. There are several methods that can be used to install, to uninstall, or to update a program.
Additionally, the method or methods that are used may not have started or completed successfully. In this situation, try some other method to install, or to update the program.
The following are common methods that are used to install software:. Browse to the CD, DVD, removable media, or other location where the programs installation files are stored, and then double-click the Setup program. The setup file is typically one of the following:. To resolve this issue, follow these methods:. Or, use a soft, lint-free cotton cloth to gently wipe the silver side of the disc. Do not use paper cloth, as this can scratch the plastic or leave streaks.
When you clean the disc, wipe from the center of the disc outward. Do not use a circular motion. If the problem continues to occur, clean the disc by using a damp cloth or a commercial CD or DVD disc-cleaning solution. Dry the disc thoroughly before you insert it into the drive. Method 2: Copy the installation files to your computer or to other removable mediaWhen you do this, note the location, and then run the installer from that location.
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