Therefore, emerging food fraud issues are described in this chapter, including the usage of food fraud databases. Analytical verification of food fraud and food authentication is needed to support proper food safety management systems. However, due to time and money constraints, only a restricted number of samples can be analysed in a laboratory.
For analysis outside the laboratory, rapid, non-destructive, nontargeted methods are needed. This can be either handheld equipment for food safety inspectors or in-line equipment for the food manufacturers.
It involves the inspection aspect of quality management and is typically the responsibility of a specific team tasked with testing products for defects. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. It is also referred to as total quality management TQM. Specialisations Within the master's programme you can choose one of the following Specialisations to meet your personal interests.
The whole supply chain is studied from the primary sector to the final consumer. Food, flowers and cattle are also discussed. This two-year MSc gives you the chance to analyse problems using both the social and life sciences. This allows you a higher level of approach on the topics of food quality, quality management, quality design, quality control, quality improvement, quality assurance, quality policy and business strategy. Importance of Quality Control We have identified a few reasons why brands dealing in food items must not ignore quality control: Reduced production cost SE banner Square By undertaking effective inspection and control in the production processes and operations, companies in the food industry can reduce their production costs considerably.
Wastages and poor product quality further increase production costs. Quality control keeps tabs on the production of inferior products and wastages thereby bringing down the cost of production significantly.
This consequently results in a good brand reputation and positive word-of-mouth on both offline and online channels. Furthermore, when a company has enhanced goodwill, the chances of its survival in the highly competitive market are also high.
Facilitates Pricing By employing quality control measures, food industry companies can ensure that uniform products of the same quality are produced.
This greatly facilitates the problem of price fixation for food products. This also eliminates the worry of constantly changing the prices of commodities. Increase sales Quality control ensures the production of good quality products which is immensely helpful in attracting more customers to the product thereby increasing sales. Also, the rise in the use of social media has made it more essential for brands to be on their toes.
Any negative comment or review by a customer could affect the brand image. Improved techniques of production Quality control ensures that commodities are produced at reasonable rates and the desired standards. By supplying technical and engineering data for the product and manufacturing processes, better methods and designs of production are contact Unsure by quality control.
Higher employee morale An effective quality control system is greatly useful in increasing the morale of employees. Design and Build: - The design and build portions serve to develop the structure of a QMS, its processes, and plans for implementation. Senior management should oversee this portion to ensure the needs of the organization and the needs of its customers are a driving force behind the systems development. Deploy: - Deployment is best served in a granular fashion by breaking each process down into subprocesses and educating staff on documentation, education, training tools, and metrics.
Company intranets are increasingly being used to assist in the deployment of quality management systems. Control and Measure: - Control and measurement are two areas of establishing a QMS that are largely accomplished through routine, systematic audits of the quality management system. The specifics vary greatly from organization to organization depending on size, potential risk, and environmental impact.
Review and Improve: - Review and improve detail how the results of an audit are handled. The goals are to determine the effectiveness and efficiency of each process toward its objectives, to communicate these findings to the employees, and to develop new best practices and processes based on the data collected during the audit. Deploy Deployment is best served in a granular fashion by breaking each process down into subprocesses and educating staff on documentation, education, training tools, and metrics.
Review and Improve Review and improve detail how the results of an audit are handled. QMS was formed with customer service and value in mind and these aims have been embodied into every internal and external process.
Our certification services are designed with a customer-first focus, to help us create and deliver value through everything we do. We strive to be proactive in enhancing the quality of our offerings, so we can proudly lead the market in certification services. Our teams are comprised of experienced professionals that have previously been involved in the development of quality management systems, either as auditors, auditees or trainers.
This experience allows us to understand every aspect of management system and how to deliver optimal results consistently. An environmental management information system EMIS or Environmental Data Management System EDMS is an information technology solution for tracking environmental data for a company as part of their overall environmental management system.
Compliance is the act of reaching and maintaining minimal legal standards. By not being compliant, companies may face fines, government intervention or may not be able to operate. Waste reduction goes beyond compliance to reduce environmental impact. The EMS helps to develop, implement, manage, coordinate and monitor environmental policies.
Waste reduction begins at the design phase through pollution prevention and waste minimization. At the end of the life cycle, waste is reduced by recycling. Features of EMS Serves as a tool, or process, to improve environmental performance and information mainly "design, pollution control and waste minimization, training, reporting to top management, and the setting of goals".
EMS assists with planning, controlling and monitoring policies in an organization. Creates environmental buy-in from management and employees and assigns accountability and responsibility. Sets framework for training to achieve objectives and desired performance.
Helps understand legislative requirements to better determine a product or service's impact, significance, priorities and objectives.
Focuses on continual improvement of the system and a way to implement policies and objectives to meet a desired result. This also helps with reviewing and auditing the EMS to find future opportunities. Encourages contractors and suppliers to establish their own EMS. Facilitates e-reporting to federal, state and provincial government environmental agencies through direct upload.
The diagram shows the process of first developing an environmental policy, planning the EMS, and then implementing it. The process also includes checking the system and acting on it. The model is continuous because an EMS is a process of continual improvement in which an organization is constantly reviewing and revising the system.
This is a model that can be used by a wide range of organizations — from manufacturing facilities to service industries to government agencies.
A centrally controlled and often automated network of devices now frequently wireless using z-wave and zigbee technologies used to control the internal environment of a building. It should be noted that the ISO standard is no prescriptive; that is, it details what should be done, not necessarily how to do it. The ISO standard is developed around the plan-do-check-act PDCA model of improvement, an iterative process that must be applied regularly to ensure benefits are being realized and the standard is being upheld.
Plan: 1. Environmental aspects 2. Legal and other requirements 3. Objectives, targets, and programs 3. Do: 1. Resources, responsibilities, and authority 2. Competence, training, and awareness 3. Communication 4. Documentation 5. Control of documents 6. Operational control 7. Emergency preparedness and response 4. Check: 1. Monitor and measure 2. Evaluate compliance 3. Nonconformity, corrective and preventive action 4.
Control of records 5. Internal audits 5. Act: 1. Management review 2. ISO audit History of Environmental Management Systems Quality approaches have traditionally maintained a fairly strict focus on business and customer issues, such as reducing defects and waste and improving efficiency, profitability, and customer satisfaction.
Environmental and sustainability goals for quality initiatives are relatively recent. Because the business world is accustomed to treating environmental practices as sources of added costs, the challenge for quality practitioners is to identify where environmental and sustainability quality issues, such as reduction of waste and use of renewable energy, also serve business and customer interests. In , Larry R. Smith of Ford Motor Co.
This is the reason for having an environmental management system, and is the biggest selling point for why a company would want to implement such a system. Reducing your environmental impact can help gain market share in a world with ever growing environmental awareness.
Edwards Deming. The main focus of TQM was and is continuous quality improvement in the areas of product or service, employer-employee relations and consumer-business relations.
Total Quality Management is a management approach that originated in the s and has steadily become more popular since the early s. Total Quality Management is a method by which management and employees can become involved in the continuous improvement of the production of goods and services.
It is a combination of quality and management tools aimed at increasing the business and reducing losses due to wasteful practices. It is a proven technique to guarantee survival in world-class competition.
Only by changing the actions of management will the culture and actions of an entire organization be transformed. TQM is for the most part common sense. Analyzing the three words, we have: Total: Makeup of the whole. Quality: Degree of excellence a product or service provides.
The Principles of Total Quality Management 1. Primary responsibility for product quality rests with top management. Quality should be customer focused and evaluated using customer-based standards. The production process and work methods must be designed consciously to achieve quality conformance. Every employee is responsible for achieving good product quality. Quality cannot be inspected into a product, so make it right the first time.
Quality must be monitored to identify problems quickly and correct quality problems immediately. The organization must strive for continuous improvement.
Companies must work with, and extend TQM programs to their suppliers to ensure quality inputs. Following are the various models of total quality management: 1. Deming Application Prize 2. Malcolm Baldrige Criteria for Performance Excellence 3. European Foundation for Quality Management, and 4. ISO quality management standards Total quality management TQM consists of organization-wide efforts to "install and make permanent climate where employees continuously improve their ability to provide on demand products and services that customers will find of particular value.
While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. Or is it the greatest return on investment for customers? Everyone in the business must know what it does and where it wants to go to help it reach its destination.
Defining Success TQM initiatives should be actionable and measurable. Identifying critical success factors like customer satisfaction and market share allow companies to align their actions with their objectives. Then they can track their progress by monitoring metrics, like customer satisfaction ratings and market share percentages. Nor is it the responsibility of management alone.
All employees contribute to the cause. So, businesses must inform employees of their roles and solicit their input before planning an approach. Checking the Results Companies can gauge the effectiveness of their TQM initiatives by comparing data from before changes were made to after.
If automatically routing calls to the next available service representative is successful, then the company should see shorter h old times for customers. Satisfaction scores should increase as well. When the customer service team improves its performance, that can help sales and marketing do better as well because they can point to those same improvements when working with prospective customers.
Systematizing Improvements Also, the process that was used to increase customer satisfaction scores could be applied to other problems, perhaps with refinements based on lessons learned. For example, the production department might be able to compare pre-change and post-change data to measure the effectiveness of its efforts to reduce the number of defective products. Sustaining Success Just as everyone shares in the work, everyone should share in the rewards.
If the company achieves its goal of improving customer satisfaction, it might pay employees bonuses for reaching the targets it has set for individuals, departments and the organization as a whole Management Models Total Quality Management is a combined effort of both top-level management as well as employees of an organization to formulate effective strategies and policies to deliver high quality products which not only meet but also exceed customer satisfaction.
Total Quality management enables employees to focus on quality than quantity and strive hard to excel in whatever they do.
According to total quality management, customer feedbacks and expectations are most essential when it comes to formulating and implementing new strategies to deliver superior products than competitors and eventually yield higher revenues and profits for the organization. Credits for the process of total quality management go to many philosophers and their teachings.
Drucker, Juran, Deming, Ishikawa, Crosby, Feigenbaum and many other individuals who have in due course of time studied organizational management have contributed effectively to the process of total quality management. There are many models of total quality management and it is really not necessary that every organization should select and implement the same model.
In simpler words, Total Quality Management begins with understanding customers, their needs and what they expect from the organization.
Design fool proof processes and systems to collect customer data, information to further study, analyse and act accordingly. Such activities not only help you understand your target customers but also predict customer behaviour. As a business marketer, you need to know the age group of your target customers, their preferences and needs. Employees need to know how their products or services can fulfil customer needs and demands. MEKI X-ray inspection systems are the answer to the growing demand for better quality and offer several inspection functions which enhance your quality control in food tremendously.
Examples of industry-specific functions developed by Mekitec:. Foreign object detection is a crucial part of product safety. The confectionery factory has several X-ray systems ensuring that the content of the packaged products is according to standard.
The system rejects for example any chocolate boxes that are missing a piece of confectionery. Fill in the form to download our white paper about primary packaging inspection and learn how inspecting single packaged products can tremendously improve the foreign object detection rate, reduce waste, and more.
MEKI X-ray inspection systems ensure that food producers achieve and exceed the global requirements for food safety and deliver only top-quality products to their customers. How costly product recalls can get and how to prevent those from happening? Any negative comment or review by a customer could affect the brand image. Quality control ensures that commodities are produced at reasonable rates and the desired standards. By supplying technical and engineering data for the product and manufacturing processes, better methods and designs of production are ensured by quality control.
An effective quality control system is greatly useful in increasing the morale of employees. What are the top procurement trends and best procurement strategies in ? Procurement is a challenging and complex process that involves various steps, multiple parties, and significantly the latest procurement trends impact the company's profitability and What is a procurement process cycle?
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