We're normally big fans of configurability and options, but in this case it's not clear what some of them do. A Help file gives some basic assistance, but non-experts might wish the program was a little easier to use. Scan selected files from Explorer's right-click, for instance, and the Summary report won't list their names, and they're not even displayed in the Details tab.
If you need to check you must switch back to the Explorer folder and hope your targets are still selected. We found the scanner deleted Registry items it considered suspect, but not only did it not tell the user, it actively reported zero 'objects deleted'. That may rarely have any impact, but it stinks as an operating principle, because it's altering the state of the system while simultaneously telling the user that nothing has changed.
This leaves you unlikely to spot the Registry deletions, unable to learn from them perhaps they're an indication of wider problems , confused by any change in Windows or application behaviour because you believe the scan didn't do anything , and struggling to know how to fix things, if that turns out to be necessary if you don't know when these deletions happened, you won't know which system restore point or backup will restore your previous state.
The issues continued, wherever we looked. When we scanned a password-protected archive, the eScan interface reported it as checked, even though it hadn't been able to open the file. The only way you'll notice any of this is if you tap a 'View Log' button and scroll through potentially a very long text file, something the average user will never want to do. Scan speeds were average in our tests. EScan Anti-Virus did at least pick up all our test threats, but we'll look at some larger scale tests later.
There's no anti-phishing protection or general blocking of malicious URLs. The program will scan downloads to detect threats, but that's as far as the web protection goes. EScan's firewall could be a bonus for experts, as it provides some control over which apps you allow online, and what they can allow it to do.
But most users will be baffled by its technical options and settings, and the module is no match for the more intelligent and modern firewalls you'll get with other security suites.
The spam filter uses a very standard mix of junk-blocking trickery header checks, SPF inspection, real-time blacklists. It works to a degree, but in our experience is no competition for commercial antispam products. This antivirus app has a few other bonus tools, including the ability to create a bootable USB stick for running eScan on other systems, and a USB Vaccination feature to prevent infection by autorun viruses. Like the rest of eScan Anti-Virus, they work, but don't stand out in any way.
You can get equal or more capable functionality elsewhere, often for free. EScan Anti-Virus hasn't been included in the tests since , but one of eScan's corporate products is included in AV-Comparatives' Business Security Test, and we hoped that would give us some idea of the company's abilities. Is the information useful?
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